AI & Automation
Win back the time your teams lose every day.
We use AI agents and automation wherever processes repeat and follow clear rules. Strategy, review and approval stay with your teams.
Benefits
Three reasons for AI and automation
01
Cut costs
Recurring work runs automatically. Fewer manual steps mean less working time, fewer errors and less rework.
02
Work more efficiently
Processes run faster and follow fixed rules. Your team gains time for tasks that need experience and judgement.
03
Grow revenue
Enquiries are answered faster, leads are not lost and sales has more time for conversations with customers.
Examples
Five examples of AI and automation
These five areas show typical examples from our projects. Far more can be automated: almost any process that repeats and follows clear rules.
Example
Lead management
Enquiries from all channels come together, are scored and assigned to the right person. Follow-up and handover to sales run on fixed rules.
- Lead scoring
- Assignment in the CRM
- Automated follow-up
Project management
Tasks, deadlines and approvals are created, assigned and tracked automatically. Teams always see what is due and where things are stuck.
- Tasks from enquiries
- Deadlines and reminders
- Approval workflows
Cloud storage
Files are named, filed and shared with the right people automatically. Documents are where people look for them.
- Consistent file names
- Rule-based filing
- Sharing with teams
Data & analytics
Data from several systems is brought together. Reports and dashboards update themselves and anomalies are flagged.
- Automated reports
- Dashboards
- Alerts on deviations
Content marketing
AI prepares drafts for posts, newsletters and product copy. Your team reviews, adjusts and approves.
- Text drafts
- Variants per channel
- Team approval
Experience
We have already delivered over 200 automations
The five examples above are only a selection. In most companies the potential is much bigger: administration, sales, marketing, purchasing and HR all have many processes that can be fully or partly automated. On the process day we find out where it pays off most for you.
- Check and book invoices
- Create quotes
- Schedule appointments
- Sort and answer emails
- Route support tickets
- Onboard new employees
- Pre-screen applications
- Manage contracts and deadlines
- Sync data between systems
- Monitor stock levels
- Process orders
- Handle complaints
- Write meeting minutes
- Translate texts
- Schedule social media posts
- Reply to reviews
- Send reports
- Analyse time tracking
- Maintain master data
- Build a knowledge base
- Enrich leads
- Maintain product data
- Send payment reminders
- Extract data from documents
Process day
One day for your processes
On the process day we spend a full day analysing your existing processes and find out where AI and automation deliver the greatest benefit. At the end you get a process report you can work with straight away.
- 01
Analysis
We look at your existing processes in marketing, sales, project management, data and analytics, and administration.
- 02
Interviews
Through interviews and questionnaires we talk to the people responsible for each area.
- 03
Potential
We show where AI and automation cut costs, speed up processes or bring in revenue.
- 04
Prioritisation
We rate every opportunity by benefit and feasibility and put them in order.
Process report
What you get after the process day
- Recommended automations with priority and expected benefit
- A non-binding price range for implementation
- What your team can implement itself after training
- Required infrastructure, systems and interfaces
- A roadmap for the next steps
Your share with BAFA funding
€700
Eastern German states
80% funded
€1,750
Western German states incl. Berlin
50% funded
per process day, plus VAT. Regular price without funding: €3,500. We check in advance whether you are eligible.
BAFA funding
Get your process day funded
Small and medium-sized companies in Germany can have the process day subsidised through the BAFA funding programme for business consulting. We check whether you are eligible and take care of the application.
50 %
Western German states incl. Berlin
Subsidy on consulting costs, up to €1,750 per process day.
80 %
Eastern German states
Subsidy on consulting costs, up to €2,800 per process day.
Conditions
- For small and medium-sized companies
- Up to two funded process days per year, five in total
- Approval must be granted before the consulting starts
- There is no legal entitlement to funding
- 01
Enquiry
You send us a funding enquiry via the form.
- 02
Check
We check your eligibility and get back to you within a few days.
- 03
Application
We submit the application to BAFA for you.
- 04
Process day
Once approved, the process day takes place.
We check whether your process day can be funded.
Ask about funding
Your contact · AI & automation
Jarmo Friesenborg
Jarmo leads AI, automation and digitalisation at our agency. He is your contact for the process day, BAFA funding and the implementation of automations, and supports you from analysis to live operation.
Division of tasks
Division of tasks between AI and team
AI and automation take over recurring work. Responsibility and judgement stay with the people in the company.
automation
Recurring processes
Transferring data, routing enquiries, filing documents, creating reports, sending deadline reminders and preparing drafts. These steps follow fixed rules and run reliably in the background once set up.
team
Strategy and approval
Setting goals, reviewing results, deciding on exceptions and approving content. AI can produce results that sound convincing and are still wrong. That is why every workflow has a defined point where a person reviews.
Process
How we work together
We start with the process day. It results in the process report, and on that basis we implement the automations.
Process day
We spend a full day analysing your existing processes, talk to the people responsible and identify where AI and automation pay off. More about the process day
Process report
You receive a report with the recommended automations, their priority, the expected benefit, a price range for implementation and a roadmap.
Automate
We implement the automations, connect them to your systems and train your team. Depending on the automation, the result is:
- Cut costs
- Work more efficiently
- Grow revenue
More services
Automation working together with marketing and Sales
In most projects, automated processes work with data from marketing and sales. Enquiries from campaigns go into lead management, reports feed into media planning, and customer feedback is processed in customer experience management.
FAQ
Frequently asked questions about AI and automation
Short answers on getting started, timing and working together.
Is the process day eligible for funding?+
Yes, for SMEs in Germany the process day can be subsidised through the BAFA funding programme for business consulting. The subsidy is 50 percent in the western German states and 80 percent in the eastern German states. We take care of the application for you. More about funding
Where do we start if the budget is limited?+
With a single process that happens often, follows clear rules and carries little risk, such as filing, reports or the first handling of enquiries. That keeps the effort small and the benefit measurable. What you learn helps with the next steps.
How long until the first workflow is live?+
That depends on how many systems are connected, how clean the data is and how clearly the rules of the process are defined. A simple, clearly scoped process is implemented much faster than one that involves several departments.
Do you work with our IT team?+
Yes. Your IT team knows the systems and access rights, we bring the method and capacity to build. Often we build the workflows and then hand over operation to IT, or we keep running them if you prefer.
What should we prepare before we start?+
A clear goal, a responsible person in the company and an overview of where the data is and who may access which systems. We work out everything else together during the analysis.
Is automation worth it for a small team?+
Yes, that is exactly where every hour saved counts. Repetitive processes are the best fit. Small teams do best starting with a single process and simple tools so that costs and maintenance stay low.
Next step
Let us talk about your processes.
In a first conversation we clarify which processes are suited to AI and automation and whether your process day can be funded.